Privacy Policy

Pravicy Policy

CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA

The subject of this Clarification Text consists of matters related to the processing of personal data such as the collection, use, sharing with third parties and protection of your personal data and your rights regarding these matters within the scope of the Law No.6698 on the Protection of Personal Data (“Law”) and Communiqué on the Procedures and Principles to be Followed in Fulfilment of the Obligation to Clarification (“Communiqué”).

When you visit the HukukaUygun.com site and become a member, we can process your identity information, contact information, transaction security information, customer transaction information, financial information to the extent necessary for payment processes, and your data consisting of records when you call us. In general, we process your data with the purpose of ensuring the implementation of transactions related to the Site and membership and executing our activities on the Site in accordance with the legislation.

We can share your personal data for a limited purpose with the service providers through which we receive support in the execution of these activities.

You can contact us to exercise your rights under the relevant legislation.

1. Scope

This Clarification Text is valid for the HukukaUygun.com website (“Site/Our Site”) (collectively, “Services/our Services”), regardless of your access and use method including transactions that you carry out via mobile devices.

Changes can be made within the scope of this Clarification Text at any time. In this case, the Clarification Text will become valid after it is published on our Site, and we will also report the changes to you.

2. Data Controller

Çalışan Yapı Danışmanlık ve Ticaret Anonim Şirketi, which operates at address of HukukaUygun.com, has the title of "data controller" in accordance with the Law within the scope of providing the Services.

3. Your Personal Data We Obtained

We collect, process and store your personal data when you use your personal data as a member or non-member of our Services and create an account and fill out a form taking place in our Site and update your account information or add information to it or purchase services or participate in dispute resolution or communicate with us or other users regarding our Services or visit our Site. The personal data we collect, including personal data obtained from other sources, is specified below.

3.1. Personal data that you shared with us in order to use our Services:

If you take place as a Buyer member in the Site or you carried out a transaction without being a Member;

• Your Identity Information consisting of your name, surname, date of birth, TR Identity Card Number and gender

• Your Contact Information consisting of your phone number, e-mail address, address information and delivery address information; 

• Your Customer Transaction Information consisting of your service delivery information, messaging contents in the My Messages section and documents sent to us in the picture, jepg, png, pdf and similar formats;

• Your Marketing Information consisting of your shopping history information;

• Visual and audio records consisting of call centre recordings;

• Your Financial Information consisting of Bank account information regarding the purchase/sale and return processes and the first 6 and last 4 digits of your credit card.

3.2. Personal data that we automatically collect when you use our Services or create an account:

We collect the following information in order to ensure our compliance with the Law No. 5651 on the Regulation of Broadcasts Made on the Internet and Combating Crimes Committed through These Broadcasts;

• Your Transaction Security Information consisting of computer and connection information such as your IP address, traffic data and web log information.

3.3. Personal information that we collect by using cookies and web beacons:

When you visit our Site or use our Services or applications or interact with them, technologies such as cookies and web beacons are used to ensure that we offer you a better, faster and safer experience and follow your shopping experience and manage the operation of the Site for advertising and marketing purposes.

For more detailed information about our use of these technologies and how you can control them, review our Cookie Policy.

3.4. Personal data that we obtain when you log in to our site with your other accounts:

We may allow you to use the social media site so that you can connect to your account to your social media account or we may allow you to become a member of our Site through your Google account. When you become a member in this way, the relevant social media site may provide us automatically access to your personal data required for membership. The relevant site shows you what your data will be automatically accessed during membership period. You have the right to make changes regarding your personal data to which we can access through the privacy settings in the relevant social media site. You can manage these changes by using other related sites.

4. Our Legal Basis for Processing Your Personal Data and our Purposes for Processing

We process your personal data we collect for different purposes based on different legal reasons. Information on how we process your personal data and what is our legal basis when we process the is given below.

4.1 We process your personal data to fulfil the rights and obligations arising from the contract based on the legal reason for the establishment of the contract in accordance with the Law article 5/2, subparagraph (c) for the following purposes:

• To prevent, determine, minimize and investigate the activities that constitute deception or fraud crime or lead to any security violation or become suspicious or unlawful.

• To mediate the realization of your payment transactions and to collect the payments.

• To make a notice you about your account in order to ensure customer satisfaction, to respond to customer requests, to carry out identity/spending confirmation and refund fees, to eliminate the problems related with your account, to resolve disputes or to provide other services (excluding marketing activities) that may be required within the scope of customer service activity. Within the scope of these purposes, we may contact you by mail, e-mail, telephone, webpush and SMS. When we establish communication with you by phone, we may use methods such as automatic dialer or pre-recorded call or SMS to ensure the effectiveness. In this context, we would like to remind you that SMS and other data transmission charges may be applied.

• To enable you to realize your membership transactions, to mediate you to carry out shopping transactions and to keep your shopping records

4.2 We process your personal data to fulfil the rights and obligations arising from the contract based on the legal reason, which is clearly stipulated in the laws and is necessary to fulfil our obligation, in accordance with the Law article 5/2, subparagraph (a) and (ç) for the following purposes:

• To fulfil the requests received from official institutions regarding the activities carried out on the Site

• To execute the transactions related to membership and shopping processes in accordance with the law

• To manage your requests within the scope of consumer legislation and to conduct our activities in accordance with the current legislation

• To keep log, IP and traffic records in order to monitor the transaction security on the site

4.3 We process your personal data based on the legal reason, which is necessary for the protection and establishment of the right, in accordance with the Law article 5/2, subparagraph (e) for the following purposes:

• To provide the settlement of disputes in case of any dispute regarding your use of the site.

4.4 We process your personal data based on the legal reason, which requires to protect our legitimate interests, provided that it does not harm your fundamental rights and freedoms in accordance with Article 5/2, (f) of the Law for the following purposes:

• To customize, measure and improve our Site and Services for you

• To prevent, determine, minimize and investigate the activities that constitute deception or fraud crime or lead to any security violation or become suspicious or unlawful.

• To identify the risky members operating on the site

• To resolve any disputes arising from the content on the Site.

• To keep shopping records

• To perform our customer service activities (responding to requests, quality control, etc.)

• To measure the performance of marketing campaigns we carry out via e-mail by means of using statistical methods such as e-mail open and analysis of click rates.

• To monitor and improve the security of our site and mobile applications

4.5 We may also use your personal data if you give your explicit consent. The activities we can carry out within this framework include the following transactions:

• To offer you coupons, discounts and special promotions by taking your communication preferences and to establish communication with you by e-mail, telephone, SMS or mail to learn your opinions through surveys or questionnaires,

• To present you marketing purpose and promotional offers based on your communication preferences by making targeted marketing and targeting transactions.

• To enable the realization of marketing activities through cookies by third parties. For detailed information, you can visit our Cookie Policy.

In cases where you have given your express consent, you can withdraw your consent whenever you wish. For this purpose, you can contact us from the "My Messages" section and manage your commercial communication preferences from the "My Account" section and send an e-mail to info@HukukaUygun.com.

5. Sharing of Personal Data

We share your personal data with the abovementioned persons for the following purposes:

5.1 Your personal data may be shared with the parties from which we receive support services such as call centre service, e-mail/sms sending service and server hosting service for the following purposes.

• Your personal data can be shared with the company from which we receive support in order to host our servers, back up and receive e-mail services.

• Your personal data can be shared with our service providers, which present us the systems whose records are kept by us for membership transactions and which may take place abroad.

• Your personal data can be shared with the companies with which we work in order to get customer service support and to receive services for matters related to sms and e-mail sending.

• Your personal data can be shared with our service providers to enable them to help us in the prevention, determination, minimizing and investigation of transactions which have the potential to be illegal, in the violation of our User Agreement, transactions constituting deception and fraud crime and/or the security violations and member and reward programs, personal advertising services, payment processing services and other business operations.

• In the event that there is a case notification, court order or a similar decision that is similar to them actually or if we believe in good faith that it is necessary to prevent possible physical harm or financial loss or to report a suspected illegal activity, we can share personal data with third parties involved in legal proceedings and legal office.

5.2 Your personal data may be shared with law enforcement officers, official and legal authorities for the following purposes.

• We may share personal data to comply with legal requirements, to perform our User Agreement, to evaluate the allegations that any content violates the rights of others and to intervene in this situation or to protect anyone's rights or safety.

• Personal data may also be shared with law enforcement officers or public authorities or authorized third parties in response to a verified request regarding criminal investigation or suspected illegal activities and other activities that may expose us, you, or any of our other users to legal liability. In this context, we will share the information such as name, city, zip code, phone number, e-mail address, user identity history, IP address, fraud complaints, shopping history and listing history we believe that they are only relevant to the investigation or related review and that they are expressly requested by the legal authorities

• We may share personal data the information of relevant users (city, zip code, phone number, e-mail address, user identity history, IP address) to investigate the transactions that cause suspicion and deception or fraud crime and to prevent or stop violations of intellectual or industrial rights, confidentiality or other unlawful transactions provided that they accept the necessary commitments and agreements when we deem necessary,

• Also we would also like to remind you that we are obligated to share your personal data with the prescribed authorities (courts, prosecutor's offices, and enforcement directorates) pursuant to especially the Law No. 5651 on the Regulation of Broadcasts Made on the Internet and Combating Crimes Committed through These Broadcasts, and the Law No. 6563 on the Regulation of Electronic Commerce.

6. Measures We Take to Ensure the Security of Your Personal Data

We protect your information by taking appropriate technical and administrative security measures to reduce risks such as personal data loss, misuse, unauthorized access and unauthorized transfer. If you suspect that your account has been abused, please contact us by using our contact information. We recommend that you use unique numbers, upper letters and lower letters and characters in your password and that they are not used on any other site. You should not share your password with other people. If you share your password with others, you will be responsible for all the work and transactions that other people carry out from your account. We would like to remind you that losing control of your password may result in loss of control of your personal data.

7. You Can Contact Us about Your Rights

In concern with your personal data we collect, you have the following rights in accordance with Article 11 of the Law.

• Learning whether they are processed or not,
• Requesting information about them, if they are processed,
• Learning the purpose of processing and whether they are used in accordance with their purpose or not,
• In the event that they are shared with third parties at home or abroad, knowing who they are,
• If they are processed incomplete or incorrect, requesting correction of them,
• In case the reasons that require processing are eliminated, requesting the deletion or destruction of your processed data,
• If your data is deleted or corrected upon your request, requesting the notification of the transactions to third parties to whom personal data has been transferred,
• In cases where they are analysed exclusively through automated systems, objecting to the emergence of a result against you,
• If you expose to any damage due to unlawful processing, demanding the compensation of the damage

You can exercise these rights in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. When you want to use your rights, you can reach us through the methods in the contact address.